fg663's Privacy Policy
Your personal information is completely safe with us — learn here in detail how fg663 collects, uses, and protects your data.
This Privacy Policy has been prepared on behalf of fg663 ("we", "our", "platform"). It applies to the fg663.lat website and all related services. When you use our platform, you are considered to have given your consent to the collection and use of your information in the manner described in this policy.
We believe that your privacy is a fundamental right. We therefore commit that your personal information will be handled with the highest level of security. We store your data using SSL encryption and modern data protection methods.
1 What Types of Information We Collect
fg663 may collect the following types of information as needed to provide its services:
A. Information Provided Directly
- Full name and contact address
- Email address and mobile number
- Date of birth (for age verification)
- Payment method details (bKash, Nagad, Rocket, Upay number)
- Identity verification documents (where applicable)
B. Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Time spent on the site and information about pages visited
- Session information collected through cookies and local storage
- Login times and activity logs
C. Transaction Information
- Deposit and withdrawal history
- Gaming activity records
- Details of bonus and promotion usage
2 Purpose of Data Collection
fg663 uses your information only for the following legitimate purposes:
- Account Management: To create, manage, and keep your account secure.
- Identity Verification: To confirm your age and identity — particularly to comply with our 21+ age requirement.
- Financial Transactions: To process deposits, withdrawals, and payments.
- Customer Support: To assist with your questions and resolve issues.
- Security: To prevent fraud, money laundering, and other illegal activity.
- Service Improvement: To use analytical data to further improve the platform experience.
- Communication: To send important notifications, account updates, and service-related information.
- Responsible Gaming: To identify problematic gaming behaviour and provide support.
3 Cookies Policy
The fg663 platform uses cookies and similar technologies. Cookies are small text files stored on your device that help our site function more effectively.
Types of Cookies
- Essential Cookies: Indispensable for the core functionality of the platform — maintaining login sessions, security tokens, etc.
- Functional Cookies: To remember your preferences (such as language settings).
- Analytics Cookies: To understand patterns of site usage — these contain no personally identifiable information.
You can disable cookies at any time from your browser settings, though this may limit some functionality of the site.
4 Data Sharing & Third Parties
fg663 never sells, rents, or commercially distributes your personal information. However, information may be shared in the following limited circumstances:
A. Service Provider Partners
Minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technology services, and security verification. These partners operate under our strict confidentiality agreements.
B. Legal Obligations
Information may be disclosed as required to comply with a court order, a regulatory authority's directive, or a lawful request from law enforcement.
C. Fraud Prevention
Information may be shared with relevant agencies to protect account security and prevent financial crime.
5 Data Security Measures
fg663 has implemented industry-standard technical and administrative measures to ensure the security of your information:
- SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
- Data Encryption: Stored sensitive information is kept in encrypted format.
- Access Controls: Only authorised staff can access specific data.
- Regular Audits: Security measures are regularly reviewed and updated.
- Firewall Protection: Advanced firewall systems to prevent unauthorised access.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
While we follow the highest security practices, no method on the internet is 100% secure. However, we continuously work to improve our security measures.
6 Data Retention Period
fg663 does not retain your information beyond the necessary period. Generally:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a period of time due to legal and regulatory obligations.
- Transaction Records: Financial transaction information is retained in accordance with applicable regulations.
- Security Logs: Retained for as long as necessary for fraud detection and prevention.
After the designated retention period, information is securely deleted or anonymised.
7 Your Rights
As a user of fg663, you have the following rights over your own information:
Right of Access
You may request a copy of the information we have collected about you at any time.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your information be deleted — however, due to legal obligations, it may not be possible to delete some information.
Right to Object to Processing
You may object to marketing communications or certain types of data processing.
Data Portability
You may request your information in a structured and readable format.
8 Protection of Minors' Data
fg663 is a platform for persons aged 21 and over only. We do not collect personal information from any minor. Age is verified during the registration process and accounts belonging to minors are closed immediately.
If we are informed that a minor's information has been collected inadvertently, we will immediately delete that information and deactivate the associated account.
9 International Data Transfers
fg663's servers and infrastructure may be located in various countries. If your information is transferred outside Bangladesh, it will be done in accordance with the security standards described in this policy.
For international transfers, we ensure that adequate protections for your information are in place in the destination country.
10 Policy Changes & Updates
fg663 may update this Privacy Policy from time to time. If any significant changes are made, we will:
- Update the date on this page.
- Send a notification to your registered email.
- Inform you of significant changes when you log in to the platform.
Continued use of the platform after a policy change constitutes your acceptance of the updated policy.
11 Third-Party Websites & Services
If the fg663 platform contains links to any third-party websites (for example, payment gateways), those websites' own privacy policies apply. fg663 is not responsible for the privacy practices of these third-party websites.
We recommend that you read the privacy policy of any third-party platform before using it.
12 Contact & Complaints Process
If you have any questions, requests, or complaints regarding the Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 — chat can be started from any page on the site.
- Language: Support is available in Bengali and English.
We take every request seriously and do our best to respond as quickly as possible.
Have a question about the security of your information?
Our support team is with you 24/7 — speak in Bengali and get your issue resolved.
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